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The Future of Automation When It Comes To Staffing

The Future of Automation When It Comes To Staffing

There’s a lot of talk these days about artificial intelligence especially when it comes to the staffing industry. However, keep in mind that it is still a work in progress but is also moving quickly to help resolve some of staffing’s biggest challenges.

Artificial intelligence is currently mostly represented by automated workflows, meaning a combination of technologies that automate the workflow in the smartest ways possible. At the moment, there aren’t many situations in which a machine can take the process from beginning to end. While it can create incredible efficiencies, there’s still a challenge for various technologies and platforms in order to integrate seamlessly. Here’s how it works today and what the future might produce in terms of expected outcomes.

What does an automated workflow look like?

For anyone who works in staffing, they’re already in the know. In most cases, a hiring manager creates a request for talent and that order goes to the supplier or the staffing company’s request system. If companies have that first tier of automation in place, orders placed in the vendor management system are auto-populated on behalf of the candidate tracking system. If they aren’t, clients have to log into these platforms, find the specific job order and then manually enter the job into their applicant tracking system. 

From Sourcing To Matching

Once you’ve got your candidates in the system, artificial intelligence can then pinpoint candidates within the system and use search aggregators to comb other databases for matches. From this point, a candidate engagement system can create automated engagements with the intended list of candidates.

With a relatively simple AI implementation on the candidate side, user data can help refine the results that recruiters receive on their end. 

The Ongoing Search For A One-Size-Fits-All Solution

As it exists today, there’s no standard protocol that everyone in the staffing industry uses. Staffing companies vary in their adoption of different parts of these technologies because there are so many technology partners, platforms and vendors being used at any given time.

The systems that win will ultimately be those that can talk to those solutions through the process, aggregate data and use all of this imperative information to refine their machine learning algorithms.

Where Automation Works Well

Although there is no perfect AI solution that works in all situations, there are circumstances where the technology is getting close. For particular job searches, automated solutions can use matching algorithms to find candidates, automatically engage those candidates with an email link to start the screening process. This works well for specific software engineering type roles. Some situations like screening for entry-level positions don’t work as well because the task is somewhat more general. Soft skills are also tough like for sales positions or determining whether a candidate is a good cultural fit. 

How AI Sets Staffing Firms Apart

The staffing company that tops the heap of many others will complete the process faster than everyone else. After all, speed is the key to efficiency!

The Best Remote Jobs You Can Get Right Now

The Best Remote Jobs You Can Get Right Now

New research has shown that workplace safety is at the top of many job seekers' minds and finding the best remote jobs is one smart way to avoid risking exposure to Covid-19. The data indicates that with a huge upswing in the number of job searches for remote positions since the coronavirus pandemic began last spring.

The best remote jobs make it easy to do the required work from anywhere. You might think of industries like customer service, tech, finance, or marketing. With many physical offices still closed, employers are expanding the reach of their talent search and are willing to hire remote workers outside of their geographic area, so don’t limit yourself only to jobs in your city. If you’re determined to make the switch to a remote job or are looking for a safe gig until the pandemic ends, here’s a tip. Search for any job title and add “remote” to the location field to increase your search results. You can also search for online jobs, work-from-home jobs or stay at home jobs.

Remote Work That Doesn't Require A Degree

Don't be swindled into thinking remote jobs are only for white collar professionals with college degrees who are always conducting business on the go. You'll notice that at least half of the best remote jobs we feature can be had without a degree from a four-year college:

  • Customer Service Representative
  • Data Entry
  • Medical Coder
  • Transcriptionist
  • Tutor
  • Virtual Assistant

Looking to find a job that you can do virtually? Read on to discover your new commuter-free career.

Best Remote Jobs

  1. Accountant

Duties: This numbers-based career is a strong one as every business must maintain accurate financial records, statements and tax returns. Accountants can easily work for themselves, on their own schedule in addition to the pay and job security.

Search terms: accountant, tax accountant, staff accountant, accounting

  1. Customer Service Representative

Duties: Every company that sells retail products has a support staff to help buyers with after-purchase questions or issues. Customer service jobs can easily be done at home, either over the phone or via webchat. The hours are usually flexible and you won’t need a lot of training before you start.

Search terms: customer service, customer care, customer support, call center representative

  1. Data Entry

Duties: This career entails entering facts and figures into databases. Businesses use the services of data entry workers to keep track of anything quantifiable including sales figures, inventory and worker performance. These jobs are project-based, can be done on a flexible schedule and job security is high.

Search terms: data entry, data entry clerk, online data entry, typist

  1. Medical Coder

Duties: This crucial health care job is one of the few that doesn’t require you to work with patients. The work entails taking doctors’ notes from patient appointments and assigning them a billing code that will allow practices to be paid by insurance companies. The work is well-paid and easily done from home.

Search terms: medical coder, medical billing coder

  1. Online Marketer

Duties: This career choice is perfect for great communicators as it involves helping various brands encapsulate their message within the contexts of search-engine optimization, pay-per-click, traffic generation and affiliate marketing. Online marketers are among the best remote jobs that include top-notch income, workplace flexibility and a strong career future.

Search terms: online marketing, digital marketer, online marketing manager

  1. Sales Representative

Duties: This is a job whose name accurately describes what it is to the t. Growing the customer base and increasing the likelihood of a purchase is within the purview of sales professionals. This career includes contacting clients in order to boost the company’s business and keeping those customers happy. It’s a job that can easily be done from a home office, pays well and is great for those who love interacting with people.

Search terms: sales representative, sales manager, field sales account manager, pharmaceutical sales, inside sales

  1. Software Developer

Duties: Technology is an industry with some of the more high-paying remote based positions. Software developers craft the interfaces between computers and human beings. This career choice offers a high pay rate, low unemployment numbers and remote-work friendliness. Software developer jobs are expected to be strong for the foreseeable future. For those without job experience, there are many free or low-cost training options out there.

Search terms: software engineer, database designer, Java software engineer, applications designer

  1. Teacher / Tutor

Duties: Many public schools in the country have turned to remote learning during the pandemic. However, keep in mind that there are many long term options for teachers in districts who allow online instruction as an option to families who live in their area. Tutors have worked at home or from the location of their choice. These career trajectories offer many open positions and are looking stable at least for the long-term.

Search terms: teacher, tutor, instructor, teaching assistant

  1. Transcriptionist

Duties: This career involves listening to audio files and typing up the language used by the speakers. Great typing skills and a detail-oriented nature will help make you a success in this field. Most projects are assigned with a deadline attached so as long as that is met, where and when you conduct the work is up to you.

Search terms: medical transcriptionist, transcription, transcriptionist, typist

  1. Virtual Assistant

Duties: A virtual assistant does what in-house administrative or executive assistants do. They offer support to a professional or team of them by scheduling appointments, making travel plans, updating databases specifically from an off-site location.

Search terms: virtual assistant, online assistant, administrative assistant

Are you being taken advantage of at work?

Are you being taken advantage of at work?

Nothing makes a job miserable faster than a toxic manager or supervisor, especially the kind who has no problem with asking you to take on additional projects that lead to your department working overtime, even on the weekends. Sometimes you’re going to be asked to go above and beyond your day to day responsibilities and you’ll have to comply because that’s just part of being a team player. But feeling unappreciated or like you’re constantly being taken advantage of is not in anyone’s job description. 

What does it mean when someone is being taken for granted?

As an employee, you’re expected to perform a certain set of tasks that fall within your job description. When your value is overlooked or your boss seems indifferent to your contributions, that’s when a red flag should go up. An excellent boss knows the redeeming power of recognition and should be acknowledging you in both one-on-one and group settings.

Is your employer taking advantage of you?

Here are five indications that you might be taken advantage of in the workplace. 

  1. You’re Consistently Working Overtime

If work is regularly taking over your nights and weekends, it’s up to you to reclaim those hours.

There are a couple exceptions. If you’re in an industry where people tend to work long days, like finance or construction, you’ll need to adjust your expectations accordingly. If you’re being paid for the overtime, you’re getting a fair shake. But if neither of those apply, you’ll need to address the issue head on.

You need to have an honest conversation with your boss. Set up a meeting and let them know that the extra hours and lack of compensation is wearing on you personally and you fear that you’re nearing the point of burnout. Go into detail further by explaining that you want to be a team player and care about your job, but that you’re feeling overwhelmed and worried that you’re not able to deliver at the peak of your abilities. 

  1. You’re Playing Personal Assistant

Unless you were hired for an administrative role, the majority of your time shouldn’t be spent getting coffee for your boss or picking up dry cleaning. What you should be focused on is building your skill set and doing the job that you were hired for.

Make an effort to point out that your responsibilities have changed and ask whether these changes are permanent. 

If your manager wants you to continue to serve as a personal assistant, offer an alternative solution.

  1. You’re Juggling More Than One Job

A co-worker leaves the company and now you obviously step in to take over the person’s role, all while continuing to do your own job. Before speaking up, consider how long you’re going to be doing the extra work. If it’s going to be ongoing long term or your boss doesn’t plan to hire a replacement, you’ll need to speak up.

If your boss says no raise is on the horizon, first ask for help prioritizing your time so that you don’t burn out. Then ask how you can be compensated for your extra contributions. If your boss doesn’t take what you’re sharing at face value, then you're being taken advantage of and need to act accordingly. 

  1. You’re Still Waiting On That Raise Or Promotion

If your manager promises that a promotion is coming but doesn’t deliver and you wait to address the issue, you could be hurting your long-term earning potential since your next job offer will probably be based on the salary at your current job.

Set parameters with your boss. If you get a vague response, you might need to put on a little more pressure by setting boundaries and deadlines. The exception is if there is a company-wide freeze on raises and of course this past year with COVID.

  1. Your Boss Steals Recognition For Your Work

Some employees might already know that they are working for a praise thief. This is a manager who steals credit for your work or ideas. If you reclaim ownership of your contributions, this will enable you to gain visibility within the company and make a good impression on executive management which can potentially lead to a job opportunity in another department.